Technical Issues  — Qpractice Practice Tests

To use all Qpractice features, you must use an updated device and browser. We cannot guarantee performance if you do not use a current operating system supported by Apple or Microsoft, or if you do not use, or cannot update to, the latest version of their current browsers. If you’re unsure of your browser status or need technical support to help troubleshoot your issue, please visit https://www.whatsmybrowser.org/ and share the information with us.

We use and recommend Google Chrome (free for Mac and PC) because it’s usually self-updating. If you’re still having trouble, try accessing the quiz in another browser (Firefox or Safari). If you have trouble with the various question types, we recommend using the native browser  — Edge or Safari. Get the latest version of Safari for your Mac. You must enable cookies. Certain website features, like our practice tests, may not work correctly without this.

Practice Tests and Quizzes

While you can view and use Qpractice lessons, videos, audio, and the study group on mobile, you MUST use a DESKTOP or LAPTOP computer for practice tests and quizzes.

The entire quiz or practice test runs in your browser, so it’s important to keep it up to date. It’s best to set this to happen automatically. Because the entire quiz or practice test runs in your browser, do not refresh the page while taking a quiz or practice test — you’ll lose your work.

To see which version you are using, you can visit https://www.whatsmybrowser.org/. We may require this information from you when you open a support ticket.

For help understanding your quiz results, see How to Use Advanced Question Types.

How to Rotate or Delete

To rotate or delete an answer after dragging it onto the page, click on the image until you see the blue rotate or delete buttons and follow the prompts. Stray answers will be counted as incorrect.

*To rotate at Prometric Centers, right-click to rotate instead. As of Fall 2019, CIDQ has removed the need for rotation from their tests — look for the correct orientation needed in the answer options. For 2026, we

* To delete an answer at Prometric Centers, drag the answer back to the starting point to remove it from your answer canvas. To delete an answer on Qpractice, you must use the DELETE button.

Question Resources and Exhibits

On Qpractice, these will open in a new tab/window. At Prometric Centers, this will open over the top of your screen where the item (question) is.

Navigating the Quiz

Use “FLAG QUESTION” instead of “NEXT QUESTION” to come back to a question later at the end.

You can only review and go back to questions in the current “section” of your test on the actual exam in Prometric Centers. Once you move on to the next section of your test, you cannot return to flagged questions in a previous section.

Scoring

Both on Qpractice tests and the actual exam, you must get all parts of an item correct. There is no partial credit, and all grading is by computer. There is no human review.

• All answer pieces must be placed completely within the given answer region. Be as precise as possible in your placement.
• Correct answers placed outside/on borders/overlapping the answer region are incorrect.
• Additional, unused, or stray answers are also incorrect.
• Answer choices not properly deleted are incorrect.