I'm having trouble with the quiz

To use all Qpractice features, you must use an updated browser.

We recommend Google Chrome (free for Mac and PC) because it's usually self-updating, but if you're still having trouble, try to access the quiz in another browser (Firefox or Safari) For the best experience, we do not recommend Microsoft Internet Explorer, which is no longer supported by Microsoft. To learn more about which systems we support, please visit this page.

You may also need to clear your browser cache, see how here. If you often have trouble, you can install this free Chrome extension to clear your cache in one click.

If you're unsure of your system information, please visit  http://supportally.com/ and use the send by email option to forward the info to hello@qpractice.com so we can help you.

For Desktop Safari

Get the latest version of Safari for your Mac. You must enable cookies. Certain website features like our practice tests may not work correctly without this.

1
Change which cookies and website data are accepted: Select a “Cookies and website data” option:
2
RECOMMENDED > Always allow: Safari lets all websites, third parties, and advertisers store cookies and other data on your Mac.
Allow from websites I visit: Safari accepts cookies and website data only from websites you visit. Safari uses your existing cookies to determine whether you have visited a website before. Selecting this option helps prevent websites that have embedded content in other websites you browse from storing cookies and data on your Mac.
3
Visit your My Account page, View, and start the course or quiz you want

For mobile Safari (iOS)

1
Please update your device to the latest version of Safari.
2
To set whether Safari blocks cookies in iOS, tap Settings > Safari > Privacy & Security > Block Cookies
3
Choose Always Allow, or Allow from websites I visit

A cookie is a piece of data that a website puts on your device. Using cookies, the website can remember you when you visit again, and the webpage can be customized for you based on information you may have provided. Some pages might not work unless you accept cookies:

For instance:

  • You're unable to log in to a website or webpage using your correct username and password.
  • You see a message on a webpage that cookies are required, or that your browser's cookie functionality is turned off.
  • You try to use a feature on a website, but it doesn't work as expected. 

Your settings will look something like this:

Then visit your My Account page, View, and start the course or quiz you want

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