Cancelling Your Membership After Exams

You need to cancel your plan only IF you have a recurring monthly or annual plan, have finished taking exams, AND will not continue with Qpractice.

Please note that some plans do not need to be canceled:

1. Individual Premium Access - 1 Month Fixed Length and
2. 4-month Fixed Exam Season Access plans will automatically expire and do not need to be cancelled.
3. If you are a member of a team plan and are NOT the manager or owner, they are responsible for managing your plan.

If you do not know which plan you have, you can see this in your ORDERS in your account:

https://www.qpractice.com/my-account/orders/, or please reach out to us using the support beacon or at hello@qpractice.com

Cancellation and Refund Policy

ALL sales for subscriptions, orders, and the Service are final. No refunds will be provided to you. Your subscription for the Service will automatically renew until you cancel. 

If you do not want to continue your subscription, you must cancel before the renewal date to avoid charges. Qpractice may send monthly email reminders before the renewal date but shall bear no responsibility or liability should it fail to do so.

To cancel your subscription, please visit: My Account -> Subscriptions -> View (on the subscription in question) -> Cancel. Click the Cancel button ONCE only.

If you cancel before the renewal date, your access to the Service will remain active, and your subscription will show as “Pending Cancellation” until the next renewal date, but it will not renew. Then the cancellation will be final.

If you forget to cancel your subscription, you can contact Qpractice within seven (7) calendar days after your renewal date, and Qpractice may, at its sole discretion, issue an account credit that is prorated for the days remaining on your subscription, less any credit card and processing fees. 

If you are not able to access your Account to perform the cancellation, please indicate your desire to cancel in writing by sending an email to hello@qpractice.com, and we will make sure it gets canceled.

All credits are discretionary and solely determined by Qpractice.

Discounts, rebates, or other special offers are only valid for the initial term of the Service and may be deducted from any refund. All subscriptions renew at the then current full subscription rates.

ALL BOOKS ARE FINAL SALE AND NON-REFUNDABLE

Qpractice may offer books and other products as available for purchase by you via the Service (collectively the “Products”), including but not limited to:

• Qpractice NCIDQ Exam Guide
• All third-party products are non-refundable, including ALL books, flashcards, Ebooks, and special events or workshops.